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  • Feedback Module-PSI Android Fork

    The PSI Android App is a customized version derived from the DHIS2 Android app code. Notably, the PSI Android App stands out due to its incorporation of additional features. One notable feature is the RDQA Feedback module, which provides a comprehensive overview of dimension scores and offers specific feedback for any failed scores. Furthermore, the PSI Android App allows users to conveniently share content via popular channels like WhatsApp, SMS, or email. These enhancements enhance the functionality and user experience of the application.


    RDQA Program

    PSI's methodology for routine data quality assessments (RDQA) builds upon MEASURE Evaluation’s DQA tool (Data Quality Tool), initially created by multiple multilateral and bilateral organizations in 2007 as an assessment instrument for external entities evaluating an organization. To read more about the RDQA program, please click here.

    The Data Capture application developed by the University of Oslo can be used for parts of the RDQA program, but it does not contain the feedback module. PSI developed the PSI Android Fork application, which uses the same data capture features but adds the feedback module to provide additional features for users conducting data quality assessments.

    Feedback Module

    The feedback module contains the answered questions, also the questions can be filtered, this module allows access to the score by the question, besides that the application can display a help text per question if the text is configured.

    To open the feedback module, follow the steps below:

    1. Open the program.

    2. Select or create an assessment.

    3. In the dashboard, tap on the three dots menu in the top right corner.

    4. Select the feedback option.

    The feedback module displays two sections:

    1. By indicator

    2. By technical area


    By indicator section

    Upon opening the feedback module for the first time, the initial screen displayed is the "By indicator" section. This particular feedback screen presents collapsible sections for each indicator, within which you can observe the corresponding scores for the following seven dimensions:

    1. Availability

    2. Completeness

    3. Timeliness

    4. Integrity

    5. Confidentiality

    6. Precision

    7. Accuracy

    From the provided screenshots, you will notice a specific indicator that showcases information related to the Data Verification stages. Whenever you successfully finish a Data Verification stage, a new section will be included in the feedback.

    For each dimension, there is an associated feedback text. To access it, you can either tap on the dimension name or click the arrow next to the corresponding score. In case the feedback text is lengthy, you can tap on the arrow within the feedback text box to expand it further. To minimize the text, simply tap on the arrows once again.


    By technical area section

    The next section is the technical area, this section has the same data as the indicator screen, the difference between the two screens is that the indicator screen will show all the dimensions by indicator that is added and the technical area screen will always show the information by dimensions.


    HNQIS2 Program

    HNQIS2 has been designed to allow healthcare supervisors to perform their assessments offline using the DHIS2 app for Android. The app can conveniently store the data on your smartphone or tablet. Once your device reconnects to the Internet, the data will automatically synchronize with the DHIS2 server. To read more about this program, click here.

    Feedback module

    The feedback module contains all sections and questions that have been completed in the evaluation, as well as the help texts that have been set up. Each section has a score, and likewise, each question shows its score.

    To open the feedback module, follow the steps below:

    1. Open an HNQIS program

    2. Select or create an assessment

    3. In the dashboard, tap on the three dots menu in the top right corner.

     

    4. Select the feedback option

    The feedback module has three sections:

    1. All

    2. Critical

    3. Non-Critical


    All section

    The "All" section shows critical and non-critical questions. The section can be expanded and also collapsed by clicking on the arrow. Critical questions have a “[c]” at the end of the question.


    Critical questions section

    The "Critical" section only shows critical questions. All questions displayed must have the "[c]" at the end of the question, as well as show the corresponding score.


    Non-critical questions section

    This section should not show any questions with "[c]" at the end. The sections and questions displayed must show the corresponding score.


    Show only failed

    The HNQIS2 and RDQA programs include a feature to display only the questions that were answered incorrectly by section.

    Failed questions in HNQIS2 are shown in red color, to see only these questions, select the show only failed option in the upper right corner.

    Failed questions in RDQA program are shown in yellow and red, to see only these questions, select the show only failed option in the upper right corner.

     


    Sharing

    To share the scores, simply click on the share icon located in the lower right corner. The application will automatically send a message containing the assessment date and the URL of the Feedback Web application, allowing recipients to access the complete feedback.