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Log In Details

Your Line Manager or Head of Department will provide you with the following details:

  1. Username - This cannot be changed.

  2. Password - This must be changed once you have logged in the first time.

  3. URL - This will link your device to the DHIS2 server, please see below for full details.

YOUR LOG IN DETAILS

Never share your username or password with anyone at any time.

If you believe your private login details may have been compromised in any way you must report the situation to your Line Manager or Head Of Department immediately, this is a legal requirement in most countries.

These details are registered to you personally, they will always remain your personal and legal responsibility.

These login details should not be used by any other person at any time regardless of rank or seniority within or outside your organisation unless legally entitled to do so by law or court order.

Please note Username and Password are both case-sensitive. 

Use the URL provided with the relevant DHIS2 instance, together with your Username and Password, enter the details and click ‘Sign In’, please remember both fields are case-sensitive.

  • Two-Step Authentication – This is optional, it will provide a greater level of security, please see below for full details of how to set up and use Two-Step Authentication.

  • Forgot Password – In most cases, if you forget your password you can recover it by clicking the link and entering your username.  However, depending on your organisation's security policy, you may only be able to recover access through your Line Manager or Head of Department.

  • Language Settings – You can change the language to your personal preference from the dropdown list at the bottom right-hand corner of the screen.

Troubleshooting

Incorrect Username or Password

  • Username and password are both case-sensitive, please enter them exactly as they have been provided.

  • Also, check that you have not entered the wrong character by mistake, for example, the capital letter (i) ‘I' is identical to the lowercase letter (L) 'l’.

  • If the error persists we recommend you copy the details from the email where you were provided with the information and paste the details into each field one by one.

  • Please ensure you do not include any blank space at the beginning or end when copying the text.

PCA DASHBOARD

The PCA Dashboard allows you to quickly navigate, view, edit and add new programs.

If you do not see a list of Programs, please contact your Line Manager or Technical Support to ensure you have been assigned the correct access.

ACCESSING PCA DASHBOARD

The PCA Dashboard allows you to quickly navigate, view, edit and add new programs.

Once you have logged in to your HNQIS User Account you can navigate to the PCA Dashboard by clicking on the grid icon (1) in the top right corner of the screen.

Please note, if you do not see the Program Config App icon (2), you may need to scroll down the list of options. If it is not showing, you will need to contact your Line Manager or Technical Support.

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