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Features

  • Rapid Pro integration

  • Rocket Chat integration

  • Register clients into Rocket Chat

  • Receive messages from Rocket Chat Agent

  • Receive messages from Rapid Pro client

  • Rocket chat agents can send emojis

  • Rocket chat agents can send long messages

  • Facebook integration and partial switch between Rapid Pro and Facebook to send messages

Limitations

Agents from Rocket Chat can not:

  • Send media data such as videos, images or audios

  • Edit a message in the chat, instead, a new message will be sent

Client from Rapid Pro can not:

  • Send media data such as videos, images or audios

  • Send reactions given to an agent message.

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