OVERVIEW
This is the complete document provide all details for both Android and Web applications.
This document provides a detailed explanation of the use of HNQIS when providing quality supervision in a medical setting.
There are separate manuals to cover the configuration of supervision lists and the tools that can be used for that setup.
Please note this guide may refer to some sections, questions, screenshots, and other examples that you may not have access to in your particular configuration, this is normal.
WEBAPP
This option allows you to work with HNQIS supervision list from a desktop browser running either Windows or other OS connected to the internet. Without an internet connection, you will not be able to access the DHIS2 Tracker Capture webApp.
Minimum Requirements
WebApp – This option can be used with Laptops or desktop computers. You will always need to be connected to the internet to use the DHIS2 tracker capture WebApp, without an internet connection you will not be able to access the WebApp.
We strongly recommend using Google Chrome as it is the only browser for which the system is extensively tested.. The use of Chrome on an iPad is not fully supported.
Log In Details
Username, Password & URL
Please note Username and Password are both case-sensitive.
Your Line Manager or Head of Department will provide you with a set of private login details, do not share these with anyone, at any time.
These details are registered to you personally, they will always remain your personal and legal responsibility. These login details should not be used by any other person at any time regardless of rank or seniority within or outside your organisation unless legally entitled to do so by law or court order.
If you believe your private login details may have been compromised in any way you must report the situation to your Line Manager or Head Of Department immediately, this is a legal requirement in most countries.
Use the URL provided with the relevant DHIS2 instance, together with your Username and Password, enter the details and click ‘Sign In’, please remember both fields are case-sensitive.
Two-Step Authentication – This is optional, it will provide a greater level of security, please see below for full details of how to set up and use Two-Step Authentication.
Forgot Password – In most cases, if you forget your password you can recover it by clicking the link and entering your username. However, depending on your organisation's security policy, you may only be able to recover access through your Line Manager or Head of Department.
Language Settings – You can change the language to your personal preference from the dropdown list at the bottom right-hand corner of the screen.
Two-Step Authentication – Setting Up
If this feature is part of your login requirements, you will need to download and install Google Authenticator App from either the App Store or Google Play.
You can watch this short video for full instructions on how to set up Two-Step Authentication using the Google Authenticator App.
Troubleshooting
If you are using the ‘WebApp’ please ensure you have an active internet connection, without one you will not be able to log in.
If you see an ‘ERROR’ message when trying to log in, check the following, avoid ‘Copy & Pasting’ your login details as this can sometimes include blank spaces causing the login error.
Also check that you have mistaken letters for another, for example ‘I’ (Capital i) and not ‘l’ (Lowercase L) looks the same so try to replace them with the alternative.
If the error persists, please contact your direct Line Manager or the person who provided you with the details.
Dashboard
When you log in to DHIS2 it will normally load the last dashboard that you accessed.
To access HNQIS click on the 9 squares icon that can be found at the top right corner of the screen to see all icons/options and select tracker capture.
Starting A new Assessment
To navigate to a new assessment, please click (1) the 9 Square icon at the top right corner of the screen and then select (2) the Tracker Capture app.
If you cannot see the Tracker Capture app you may need to scroll down to see more icons or you may have not been given access - speak to your manager so your permissions are reviewed
The next screen may take a short while to fully load depending on your internet speed and the amount of data that needs to be synchronised, please do not close or try to cancel during this time.
Once fully loaded you can navigate to the relevant facility using the ‘Org Unit Tree’ (1) on the left side of the screen.
Org Tree
The ‘Org Unit Tree’ structure is as follows:
National Level
Sub-national Level
Facility/Provider
If you do not see a full list of facilities/providers, please click the (1) ‘+’ icon to expand the branch. You can also use the magnifying glass icon to search for the facility by typing the name of the facility/provider that you need to assess.
Once you have selected the correct facility from the (1) Org Unit Tree you will see all the ‘Programs’ corresponding to the HNQIS evaluations lists available for that location from the (2) dropdown list.
When you have made your selection click (3) ‘Register’ to continue.
Enrollment
Option 1:
If you are ready to start the assessment, please check the details are correct and click (1) Save and continue.
Option 2:
If however, you are transferring historical paper records to HNQIS you will need to ensure all details match the paper record, please pay special attention to the date fields.
Enrolling Organisation Unit – This field cannot be edited, if the data shown is incorrect click cancel and navigate to the correct clinic/facility, and repeat the previous steps.
Enrolment Date – This is automatically populated with the current date, however, you can change the date by clicking in the field and selecting a different date from the calendar only if you are transferring data from a paper copy/record to HNQIS.
Health Area – This field cannot be edited, if the details are incorrect, click cancel and repeat the previous steps to select the correct Program.
Organization Unit - This field is pre-populated and can not be edited
Assessment Date - This field is pre-populated and can not be edited
Completing An Assessment
The assessment page has many sections as shown in the red boxes below, however, you are only required to update the ‘Timeline Data Entry’ section.
Timeline Data Entry
Important Notes:
Some questions are followed by a red asterisk* and/or [C], these two symbols denote the importance of the question.
(COMPULSORY) This symbol denotes the question is compulsory, the question can not be skipped, and you must enter a response.
[C] (CRITICAL) This represents a question that has a major impact on the overall score of an assessment.
Entering Responses
Most questions require a selection from the dropdown list, to expand the list of options click/tap the down arrow in the box ‘Select or search from the list” as shown below
For some questions, you may be provided additional details, context, or a link to a supporting document/video, to access simply click/tap on the ‘text’ of the questions to see a popup window as shown below.
Hiding/Showing Sections & Questions
You can collapse and expand sections as well as groups of questions within sections by clicking the (1) arrow for the whole section, and (2) the text of a group of questions as shown in the screenshot below.
Results Section
Once you have completed the assessment you will be presented with the scores in the last two sessions of the Timeline Data Entry section.
Critical Steps Calculations (COMPETENCY)
This section provides the level of competency a facility/provider has achieved for the assessment. (only shown if the list is configured with competency classes)
The results are automatically calculated from the answers you have entered and are based on the following calculations;
100% Competent
80-99% Competent but needs improvement
<80% Not competent
Scores
In this section, you are provided a quick overview of the results for each of the sections in the assessment. This is useful to quickly see which areas of the assessment may have not performed as well as expected.
Completing & Saving
Once you are satisfied with your assessment, you can click the (1) ‘COMPLETE’ button, you will be asked to confirm to (2) complete the assessment as shown below.
Editing An Assessment
If for any reason you need to edit/update a previously completed assessment you may click the (1) INCOMPLETE button and confirm your intention to edit the assessment.
This button is under the scores section of the assessment, once you have made the changes repeat the previous steps to complete the assessment.
Adding notes To An Assessment
If you have any additional information you wish to attach to the assessment, please enter these details in the last section of the Timeline Data Entry, as shown below;
MISSING CHAPTERS
ACTION PLAN / WORK PLAN