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• Rapid Pro integration

• Rocket Chat integration

• Register clients into Rocket Chat

• Receive messages from Rocket Chat Agent

• Receive messages from Rapid Pro client

• Rocket chat agents can send emojis

• Rocket chat agents can send long messages

• Facebook integration and partial switch between Rapid Pro and Facebook to send messages

• Send multimedia between platforms

• Users can close the conversation

• Registration can be blocked if working hours/holidays are configured

Limitations

Agents from Rocket Chat can not:

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• Edit a message in the chat, instead, a new message will be sent.

Client from Rapid Pro can not:

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• Send reactions given to an agent message.

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