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WEBAPP

This option allows you to work with  HNQIS supervision list from a desktop browser running either Windows or other OS connected to the internet.  Without an internet connection, you will not be able to access the DHIS2 Tracker Capture webApp.

Minimum Requirements

WebApp – This option can be used with Laptops or desktop computers.  You will always need to be connected to the internet to use the DHIS2 tracker capture WebApp, without an internet connection you will not be able to access the WebApp.

We strongly recommend using Google Chrome as it is the only browser for which the system is extensively tested.. The use of Chrome on an iPad is not fully supported.

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Log In Details

Username, Password & URL

Please note Username and Password are both case-sensitive. 

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These details are registered to you personally, they will always remain your personal and legal responsibility. These login details should not be used by any other person at any time regardless of rank or seniority within or outside your organisation unless legally entitled to do so by law or court order.

If you believe your private login details may have been compromised in any way you must report the situation to your Line Manager or Head Of Department immediately, this is a legal requirement in most countries.

Graphical user interface, application

Description automatically generated

Use the URL provided with the relevant DHIS2 instance, together with your Username and Password, enter the details and click ‘Sign In’, please remember both fields are case-sensitive.

  • Two-Step Authentication – This is optional, it will provide a greater level of security, please see below for full details of how to set up and use Two-Step Authentication.

  • Forgot Password – In most cases, if you forget your password you can recover it by clicking the link and entering your username.  However, depending on your organisation's security policy, you may only be able to recover access through your Line Manager or Head of Department.

  • Language Settings – You can change the language to your personal preference from the dropdown list at the bottom right-hand corner of the screen.

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Two-Step Authentication – Setting Up

If this feature is part of your login requirements, you will need to download and install Google Authenticator App from either the App Store or Google Play.

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You can watch this short video for full instructions on how to set up Two-Step Authentication using the Google Authenticator App.

WATCH VIDEO

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Troubleshooting

If you are using the ‘WebApp’ please ensure you have an active internet connection, without one you will not be able to log in.

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