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This page addresses the following topics:

  1. How to configure a course to operate with the chatbot

  2. How to configure lesson, quiz, and feedback activities for the chatbot

  3. Limitations for each activity typeTroubleshooting

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Prerequisites

Verify your Moodle version is supported and install the Moodle Chatbot Plugin.

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The chatbot is capable of showing multiple content pages, later divided into smaller paragraphs when the information arrives to the user on WhatsApp. To add a new content page:

  1. Click ‘Add a content page’ if the lesson is empty, or ‘Add a new page’ if you already have pages in the lesson.

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  1. Create a lesson activity on Moodle and be sure to configure the ‘Activity completion’ section. If a completion condition is not set, the chatbot will never show the activity as completed. For the lesson activity, we recommend the following configuration:

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  1. Enter the lesson and click ‘Add a content page’

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  1. Add the page title and the page content. This is what the chatbot will display to the users when they open the lesson from WhatsApp. Moodle requires adding a description for the ‘Content 1’ section, this is not used, and any text is good.

Please note: it is possible to add images to the page content, but the only format currently permitted by the chatbot is .jpg.

Create a course for the use of Bot Manager

To customize a course and enable the use of "Bot Manager," follow these detailed steps:

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Configure Compatible Activities: in course settings enable and setup the activities compatible with the Moodle eLearning Chatbot.

  1. Lessons' content can include images and text, but no video

  2. Images should be sized up to xxx pixels x xxx pixels

Similarly, it is possible to add .mp4 videos. Both images and videos will only appear in the chatbot if the course is public (allows guest access).

Ensure that students have access to relevant, challenging, and consistent content aligned with the course objectives. Remember that you are delivering content on a WhatsApp chatbot - , your lessons should be compose composed of small chunks of text and your images and videos should be optimized for chatbot delivery.

Create a compatible Quiz Activity

  1. Add a quiz activity to the course

  2. Similarly to the previous activity, it is necessary to add activity completion conditions

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  1. In the quiz, go to the ‘Questions’ tab and create the quiz questions as normal.

Please note: when adding quiz questions, keep in mind the chatbot currently supports only Multiple choice and true/false type questions. Additionally, the chatbot will always show the latest version of a given question.

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Create a compatible Feedback activity

  1. Add a Feedback activity to the course.

  2. Again, the activity completion conditions have to be configured to automatically mark the activity as completed when the conditions are met.

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  1. Not all question types are supported. Use ‘multiple choice’ and ‘short text answer’ type questions

Info

Each user can only do one submission of this module.